Write us through the form, fill in all your information and we will contact you.
Orders and general
Easy! Enter our website and access the store. Now follow these steps:
- Choose the products you want and insert them in the cart. You can select as many as you want as well as the number of units.
- If you have a FOSA account, log in, do not register
Check your purchase information. If you agree, accept the terms and conditions and you’re done!
Yes, you can pay with credit card through the PayPal web site.
Setting Up An Account
Yes, above all we seek the security and protection of your purchase. Just enter your email and password and configure your data on our website.
Enter the web and login with username and password. Once inside your area, you can modify your data. If you have any questions, ask us!
Shipping and delivery
Since we received the order at our headquarters, it takes between 24/48 hours to get it to you.
From FOSA Home we will do our best to ensure that your order arrives on time. If you are not and can not be delivered (up to 2 delivery attempts) the courier (SF express) will contact you to arrange a delivery point. If for whatever reason they can not deliver it to you, contact us through the form and we will solve it.
Returns & Exchanges
Once you have received your product, if you want to return it, you have a period of 7 days to do it. Contact us through the form to manage it. Remember that, to proceed with the return, the product must be in perfect condition, in its original packaging and without it has been manipulated or used. In addition, you will have to accompany it with the purchase invoice.
About our products
In our facebook we tell you all the news about the FOSA Home experience. You can also subscribe to our newsletter and of course, follow us on our Facebook, Twitter, Instagram and YouTube accounts.
In all the FOSA Home products tabs, we include a complete instruction manual and recommendations for use, so check that your packaging is always perfect. If you have any doubts, ask us through the form.
Our products have a factory warranty of 2 years from the time you made the purchase and received them. If you have to make use of it, it is essential to present the product next to the invoice. If you have doubts you can ask us through the form.